Devices Debug Configuration

Debug recordings packets from all managed machines can be logged directly to the OVOC server without the need for a 3^rd party network sniffer in the same local network.

The OVOC server runs the Wireshark network sniffer, which listens on a particular configured port. The sniffer records the packets to a network capture file in the Debug Recording (DR) directory. You can then access this file from your PC through FTP. The OVOC Server Manager is used to enable this feature. The user should configure the monitored device to send its debug record messages to a specific port (UDP 925) on the OVOC server IP. The DR capture file is located in the following OVOC server directory:

/data/NBIF/mgDebug/DebugRecording

The file ‘TPDebugRec<DATE>.cap’ is saved for each session. The user is responsible for closing (stopping) each debug recording session. In any case, each session (file) is limited to 10MB or one hour of recording (the first rule which is met causes the file to close; if the file reaches 10MB in less than an hour of recording, it is closed). A cleanup process is run daily, deleting capture files that are 5 days old.

The user is able to retrieve this file from the OVOC server and open it locally on their own PC using Wireshark with the debug recording plug-in installed (Wireshark version 1.6.2 supports the Debug Recording plug-in).

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To enable or disable devices debug:

1.

From the Diagnostics menu, choose Devices Debug, and then press Enter.

A message is displayed indicating that debug recording is either enabled or disabled.

2.

Type y and then press Enter to enable Device Debug Recording.

3.

Press Enter to continue.

Recording files are saved in /data/NBIF/mgDebug directory on the server.